| GET api/GetStatInfo?ID={ID} |
No documentation available.
|
| POST api/WFM/GetKioskUptimeReport |
No documentation available.
|
| POST api/WFM/GetKioskUptimeReport2 |
No documentation available.
|
| GET api/WFM/GetUserInfo?userId={userId} |
No documentation available.
|
| GET api/WFM/GetMapDataByLOB?LobName={LobName} |
No documentation available.
|
| GET api/WFM/GetAgentStatus?LocationID={LocationID}&LocationName={LocationName}&UserType={UserType} |
No documentation available.
|
| GET api/WFM/GetAgentStatusByAgentID?AgentID={AgentID}&LocationID={LocationID}&LocationName={LocationName}&UserType={UserType}&LocationList={LocationList} |
No documentation available.
|
| GET api/WFM/GetWorkFlowList |
No documentation available.
|
| GET api/WFM/GetWorkFlowById?WorkFlowID={WorkFlowID} |
No documentation available.
|
| POST api/WFM/CreateWorkFlow |
No documentation available.
|
| GET api/WFM/UpdateWorkFlow?WorkFlowID={WorkFlowID} |
No documentation available.
|
| POST api/WFM/UpdateWorkFlow |
No documentation available.
|
| GET api/WFM/DeleteWorkFlow?WorkFlowID={WorkFlowID} |
No documentation available.
|
| GET api/WFM/GetCampaignList |
No documentation available.
|
| GET api/WFM/GetAllSkillList |
No documentation available.
|
| GET api/WFM/GetCampaigns |
No documentation available.
|
| GET api/WFM/GetLocationListDrp?LocationID={LocationID}&LocationName={LocationName}&UserType={UserType} |
No documentation available.
|
| GET api/WFM/GetInteractionsActivity?StartDate={StartDate}&EndDate={EndDate}&InteractionID={InteractionID}&LocationID={LocationID}&LocationName={LocationName}&UserType={UserType} |
No documentation available.
|
| GET api/WFM/GetInterActivityByAgentID?AgentID={AgentID} |
No documentation available.
|
| GET api/WFM/GetInteractionsActivityData?StartDate={StartDate}&EndDate={EndDate}&AgentID={AgentID} |
No documentation available.
|
| GET api/WFM/GetRecordingDetails?StartDate={StartDate}&EndDate={EndDate}&AgentID={AgentID}&CampaignID={CampaignID}&LocationID={LocationID}&LocationName={LocationName}&UserType={UserType} |
No documentation available.
|
| GET api/WFM/GetCampaignById?CampaignID={CampaignID} |
No documentation available.
|
| POST api/WFM/CreateCampaign |
No documentation available.
|
| GET api/WFM/UpdateCampaign?CampaignID={CampaignID} |
No documentation available.
|
| POST api/WFM/UpdateCampaign |
No documentation available.
|
| GET api/WFM/DeleteCampaign?CampaignID={CampaignID} |
No documentation available.
|
| GET api/WFM/GetLobList |
No documentation available.
|
| GET api/WFM/GetLobById?LobID={LobID} |
No documentation available.
|
| POST api/WFM/CreateLOB |
No documentation available.
|
| GET api/WFM/UpdateLOB?LobID={LobID} |
No documentation available.
|
| POST api/WFM/UpdateLOB |
No documentation available.
|
| GET api/WFM/DeleteLOB?LobID={LobID} |
No documentation available.
|
| GET api/WFM/GetMapTeamToCampaignList?CampaignID={CampaignID} |
No documentation available.
|
| GET api/WFM/uGetTeamListForMap?CampaignID={CampaignID} |
No documentation available.
|
| POST api/WFM/MapTeamToCampaign |
No documentation available.
|
| GET api/WFM/DeleteMapTeamDetail?TeamID={TeamID}&CampaignID={CampaignID} |
No documentation available.
|
| GET api/WFM/GetMapAgentList?CampaignID={CampaignID} |
No documentation available.
|
| GET api/WFM/GetMapSupervisorList?CampaignID={CampaignID} |
No documentation available.
|
| GET api/WFM/DeleteMapAgent?CampaignID={CampaignID} |
No documentation available.
|
| GET api/WFM/DeleteMapSupervisor?CampaignID={CampaignID} |
No documentation available.
|
| GET api/WFM/GetAgentListForMap?LocationID={LocationID}&LocationName={LocationName}&UserType={UserType} |
No documentation available.
|
| GET api/WFM/GetSupervisorListForMap?LocationID={LocationID}&LocationName={LocationName}&UserType={UserType} |
No documentation available.
|
| POST api/WFM/MapAgentToCampaign |
No documentation available.
|
| POST api/WFM/MapSupervisorToCampaign |
No documentation available.
|
| GET api/WFM/GetMapWorkFlowList?CampaignID={CampaignID} |
No documentation available.
|
| GET api/WFM/DeleteMapWorkFlow?WorkFlowID={WorkFlowID}&CampaignID={CampaignID} |
No documentation available.
|
| GET api/WFM/GetWorkFlowListForMap?CampaignID={CampaignID} |
No documentation available.
|
| POST api/WFM/MapWorkFlowToCampaign |
No documentation available.
|
| GET api/WFM/GetUserList?LocationID={LocationID}&LocationName={LocationName}&UserType={UserType} |
No documentation available.
|
| GET api/WFM/GetUserSettingsModule |
No documentation available.
|
| POST api/WFM/CreateUser |
No documentation available.
|
| GET api/WFM/UpdateUser?LoginID={LoginID} |
No documentation available.
|
| POST api/WFM/UpdateUser |
No documentation available.
|
| GET api/WFM/DeleteUser?LoginID={LoginID}&UserID={UserID} |
No documentation available.
|
| GET api/WFM/GetHoildayList |
No documentation available.
|
| POST api/WFM/CreateHoliday |
No documentation available.
|
| GET api/WFM/UpdateHoliday?srno={srno} |
No documentation available.
|
| POST api/WFM/UpdateHoliday |
No documentation available.
|
| GET api/WFM/DeleteHoliday?srno={srno} |
No documentation available.
|
| GET api/WFM/GetWorkingHoursList |
No documentation available.
|
| POST api/WFM/CreateWorkingHour |
No documentation available.
|
| GET api/WFM/UpdateWorkingHour?srno={srno} |
No documentation available.
|
| POST api/WFM/UpdateWorkingHour |
No documentation available.
|
| GET api/WFM/DeleteWorkingHour?srno={srno} |
No documentation available.
|
| POST api/WFM/GetAppointmentDetails |
No documentation available.
|
| POST api/WFM/GetAppointmentDetailsSP |
No documentation available.
|
| POST api/WFM/GetAppointmentDetailsByLocationSP |
No documentation available.
|
| GET api/WFM/GetAppointmentDetailsByLoc?LocID={LocID}&LocName={LocName} |
No documentation available.
|
| GET api/WFM/ForceLogoutAgent/{ID} |
No documentation available.
|
| POST api/WFM/LogoffFromVideoChannel?userId={userId}&reason={reason} |
No documentation available.
|
| GET api/WFM/GetDispositionList |
No documentation available.
|
| POST api/WFM/CreateDisposition |
No documentation available.
|
| GET api/WFM/UpdateDisposition?srno={srno} |
No documentation available.
|
| POST api/WFM/UpdateDisposition |
No documentation available.
|
| GET api/WFM/DeleteDisposition?srno={srno} |
No documentation available.
|
| GET api/WFM/GetCategoriesList |
No documentation available.
|
| POST api/WFM/CreateCategories |
No documentation available.
|
| GET api/WFM/UpdateCategories?srno={srno} |
No documentation available.
|
| POST api/WFM/UpdateCategories |
No documentation available.
|
| GET api/WFM/DeleteCategoriesn?srno={srno} |
No documentation available.
|
| GET api/WFM/GetNotReadyResncode |
No documentation available.
|
| POST api/WFM/CreateNotReadyResncode |
No documentation available.
|
| GET api/WFM/UpdateNotReadyResncode?srno={srno} |
No documentation available.
|
| POST api/WFM/UpdateNotReadyResncode |
No documentation available.
|
| GET api/WFM/DeleteNotReadyResncode?srno={srno} |
No documentation available.
|
| GET api/WFM/GetAgentList?LocationID={LocationID}&LocationName={LocationName}&UserType={UserType} |
No documentation available.
|
| GET api/WFM/GetAgentListByIDs?LocationID={LocationID}&UserID={UserID}&UserType={UserType}&OrderBy={OrderBy} |
No documentation available.
|
| GET api/WFM/GetQueueOutcomeList |
No documentation available.
|
| GET api/WFM/GetAppTypeList |
No documentation available.
|
| POST api/WFM/GetAgentLoginLogoutReport |
No documentation available.
|
| POST api/WFM/GetAgentRouteAttemptReport |
No documentation available.
|
| POST api/WFM/GetAgentRouteOfferReport |
No documentation available.
|
| POST api/WFM/GetAgentPerformanceReport |
No documentation available.
|
| POST api/WFM/GetAgentNotReadyReport |
No documentation available.
|
| POST api/WFM/GetInteractionDetailsReport |
No documentation available.
|
| POST api/WFM/GetInteractionSummaryReport |
No documentation available.
|
| POST api/WFM/GetInteractionBusinessReport |
No documentation available.
|
| GET api/WFM/GetLocationList |
No documentation available.
|
| POST api/WFM/CreateLocation |
No documentation available.
|
| GET api/WFM/UpdateLocation/{ID} |
No documentation available.
|
| POST api/WFM/UpdateLocation |
No documentation available.
|
| GET api/WFM/DeleteLocation/{ID} |
No documentation available.
|
| GET api/WFM/SaveComments?Srno={Srno}&Comments={Comments}&Agent={Agent} |
No documentation available.
|
| GET api/WFM/GetSkillList |
No documentation available.
|
| POST api/WFM/CreateSkill |
No documentation available.
|
| GET api/WFM/UpdateSkill?SkillID={SkillID} |
No documentation available.
|
| POST api/WFM/UpdateSkill |
No documentation available.
|
| GET api/WFM/DeleteSkill?SkillID={SkillID}&SkillName={SkillName}&UserID={UserID} |
No documentation available.
|
| POST api/WFM/MapSkillToUser?SkillIds={SkillIds}&UserDBId={UserDBId}&Weightage={Weightage}&LoginUserId={LoginUserId} |
No documentation available.
|
| GET api/WFM/GetMappedSkills?UserDBId={UserDBId} |
No documentation available.
|
| GET api/WFM/GetUnMappedSkills?UserDBId={UserDBId} |
No documentation available.
|
| GET api/WFM/DeleteMapSkillToUser?UserDBId={UserDBId}&LoginUserId={LoginUserId} |
No documentation available.
|
| POST api/WFM/CustomerFeedbackReport |
No documentation available.
|
| POST api/WFM/CustomerFeedbackCBReport |
No documentation available.
|
| GET api/WFM/GetAppLicences |
No documentation available.
|
| POST api/WFM/GetSearchUserSettingsReport |
No documentation available.
|
| GET api/WFM/GetOfflineAppointmentDetails?RequestId={RequestId}&ReferenceNum={ReferenceNum}&AgentID={AgentID} |
No documentation available.
|
| GET api/WFM/SendSMS?RequestId={RequestId}&ReferenceNum={ReferenceNum}&CustomerName={CustomerName}&CustomerMobile={CustomerMobile}&AppointmentDateTime={AppointmentDateTime} |
No documentation available.
|
| GET api/WFM/SendEmail?RequestId={RequestId}&ReferenceNum={ReferenceNum}&CustomerEmailID={CustomerEmailID}&Emailbody={Emailbody}&CustomerName={CustomerName}&AppointmentDateTime={AppointmentDateTime} |
No documentation available.
|
| POST api/WFM/CreateUserSettings |
No documentation available.
|
| GET api/WFM/UpdateUserSetting?UserSettingID={UserSettingID} |
No documentation available.
|
| POST api/WFM/UpdateUserSetting |
No documentation available.
|
| GET api/WFM/DeleteUserSettings?UserStrId={UserStrId}&UserSettingId={UserSettingId}&LoginId={LoginId}&Module={Module} |
No documentation available.
|
| POST api/WFM/GetSearchConfigSettings |
No documentation available.
|
| POST api/WFM/CreateConfigSettings |
No documentation available.
|
| GET api/WFM/UpdateConfigSettings?ConfigSettingID={ConfigSettingID} |
No documentation available.
|
| POST api/WFM/UpdateConfigSettings |
No documentation available.
|
| POST api/WFM/AddCampaignDocument |
No documentation available.
|
| POST api/WFM/GetInteractionStatsDetailsReport |
No documentation available.
|
| POST api/WFM/GetKioskStatsDetailsReport |
No documentation available.
|