POST api/WFM/GetAgentPerformanceReport

Request Information

URI Parameters

None.

Body Parameters

Name	Type	Additional information
StartDate	string	None.
EndDate	string	None.
AgentID	string	None.
Location	string	None.
AgentIDList	Collection of string	None.
LocationList	Collection of string	None.
LocationID	string	None.
LocationName	string	None.
UserType	string	None.
lstagentperformance	Collection of AgentPerformance	None.

Request Formats

application/json, text/json

Sample:

{
  "StartDate": "sample string 1",
  "EndDate": "sample string 2",
  "AgentID": "sample string 3",
  "Location": "sample string 4",
  "AgentIDList": [
    "sample string 1",
    "sample string 2"
  ],
  "LocationList": [
    "sample string 1",
    "sample string 2"
  ],
  "LocationID": "sample string 5",
  "LocationName": "sample string 6",
  "UserType": "sample string 7",
  "lstagentperformance": [
    {
      "RespCode": "sample string 1",
      "RespStatus": "sample string 2",
      "RespMessage": "sample string 3",
      "Date": "sample string 4",
      "AgentID": "sample string 5",
      "AgentName": "sample string 6",
      "FirstLogin": "sample string 7",
      "CallCount": "sample string 8",
      "LoginCount": "sample string 9",
      "LastLogout": "sample string 10",
      "LoggedInDuration": "sample string 11",
      "IdleDuration": "sample string 12",
      "ActiveDuration": "sample string 13",
      "NotReadyDuration": "sample string 14",
      "CallDuration": "sample string 15",
      "LocationID": "sample string 16",
      "LocationName": "sample string 17",
      "TotalDuration": "sample string 18"
    },
    {
      "RespCode": "sample string 1",
      "RespStatus": "sample string 2",
      "RespMessage": "sample string 3",
      "Date": "sample string 4",
      "AgentID": "sample string 5",
      "AgentName": "sample string 6",
      "FirstLogin": "sample string 7",
      "CallCount": "sample string 8",
      "LoginCount": "sample string 9",
      "LastLogout": "sample string 10",
      "LoggedInDuration": "sample string 11",
      "IdleDuration": "sample string 12",
      "ActiveDuration": "sample string 13",
      "NotReadyDuration": "sample string 14",
      "CallDuration": "sample string 15",
      "LocationID": "sample string 16",
      "LocationName": "sample string 17",
      "TotalDuration": "sample string 18"
    }
  ]
}

application/xml, text/xml

Sample:

<clsAgentPerformance xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/WFM_WebAPI.Models">
  <AgentID>sample string 3</AgentID>
  <AgentIDList xmlns:d2p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
    <d2p1:string>sample string 1</d2p1:string>
    <d2p1:string>sample string 2</d2p1:string>
  </AgentIDList>
  <EndDate>sample string 2</EndDate>
  <Location>sample string 4</Location>
  <LocationID>sample string 5</LocationID>
  <LocationList xmlns:d2p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
    <d2p1:string>sample string 1</d2p1:string>
    <d2p1:string>sample string 2</d2p1:string>
  </LocationList>
  <LocationName>sample string 6</LocationName>
  <StartDate>sample string 1</StartDate>
  <UserType>sample string 7</UserType>
  <lstagentperformance>
    <AgentPerformance>
      <ActiveDuration>sample string 13</ActiveDuration>
      <AgentID>sample string 5</AgentID>
      <AgentName>sample string 6</AgentName>
      <CallCount>sample string 8</CallCount>
      <CallDuration>sample string 15</CallDuration>
      <Date>sample string 4</Date>
      <FirstLogin>sample string 7</FirstLogin>
      <IdleDuration>sample string 12</IdleDuration>
      <LastLogout>sample string 10</LastLogout>
      <LocationID>sample string 16</LocationID>
      <LocationName>sample string 17</LocationName>
      <LoggedInDuration>sample string 11</LoggedInDuration>
      <LoginCount>sample string 9</LoginCount>
      <NotReadyDuration>sample string 14</NotReadyDuration>
      <RespCode>sample string 1</RespCode>
      <RespMessage>sample string 3</RespMessage>
      <RespStatus>sample string 2</RespStatus>
      <TotalDuration>sample string 18</TotalDuration>
    </AgentPerformance>
    <AgentPerformance>
      <ActiveDuration>sample string 13</ActiveDuration>
      <AgentID>sample string 5</AgentID>
      <AgentName>sample string 6</AgentName>
      <CallCount>sample string 8</CallCount>
      <CallDuration>sample string 15</CallDuration>
      <Date>sample string 4</Date>
      <FirstLogin>sample string 7</FirstLogin>
      <IdleDuration>sample string 12</IdleDuration>
      <LastLogout>sample string 10</LastLogout>
      <LocationID>sample string 16</LocationID>
      <LocationName>sample string 17</LocationName>
      <LoggedInDuration>sample string 11</LoggedInDuration>
      <LoginCount>sample string 9</LoginCount>
      <NotReadyDuration>sample string 14</NotReadyDuration>
      <RespCode>sample string 1</RespCode>
      <RespMessage>sample string 3</RespMessage>
      <RespStatus>sample string 2</RespStatus>
      <TotalDuration>sample string 18</TotalDuration>
    </AgentPerformance>
  </lstagentperformance>
</clsAgentPerformance>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

Collection of AgentPerformance

Name	Type	Additional information
RespCode	string	None.
RespStatus	string	None.
RespMessage	string	None.
Date	string	None.
AgentID	string	None.
AgentName	string	None.
FirstLogin	string	None.
CallCount	string	None.
LoginCount	string	None.
LastLogout	string	None.
LoggedInDuration	string	None.
IdleDuration	string	None.
ActiveDuration	string	None.
NotReadyDuration	string	None.
CallDuration	string	None.
LocationID	string	None.
LocationName	string	None.
TotalDuration	string	None.

Response Formats

application/json, text/json

Sample:

[
  {
    "RespCode": "sample string 1",
    "RespStatus": "sample string 2",
    "RespMessage": "sample string 3",
    "Date": "sample string 4",
    "AgentID": "sample string 5",
    "AgentName": "sample string 6",
    "FirstLogin": "sample string 7",
    "CallCount": "sample string 8",
    "LoginCount": "sample string 9",
    "LastLogout": "sample string 10",
    "LoggedInDuration": "sample string 11",
    "IdleDuration": "sample string 12",
    "ActiveDuration": "sample string 13",
    "NotReadyDuration": "sample string 14",
    "CallDuration": "sample string 15",
    "LocationID": "sample string 16",
    "LocationName": "sample string 17",
    "TotalDuration": "sample string 18"
  },
  {
    "RespCode": "sample string 1",
    "RespStatus": "sample string 2",
    "RespMessage": "sample string 3",
    "Date": "sample string 4",
    "AgentID": "sample string 5",
    "AgentName": "sample string 6",
    "FirstLogin": "sample string 7",
    "CallCount": "sample string 8",
    "LoginCount": "sample string 9",
    "LastLogout": "sample string 10",
    "LoggedInDuration": "sample string 11",
    "IdleDuration": "sample string 12",
    "ActiveDuration": "sample string 13",
    "NotReadyDuration": "sample string 14",
    "CallDuration": "sample string 15",
    "LocationID": "sample string 16",
    "LocationName": "sample string 17",
    "TotalDuration": "sample string 18"
  }
]

application/xml, text/xml

Sample:

<ArrayOfAgentPerformance xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/WFM_WebAPI.Models">
  <AgentPerformance>
    <ActiveDuration>sample string 13</ActiveDuration>
    <AgentID>sample string 5</AgentID>
    <AgentName>sample string 6</AgentName>
    <CallCount>sample string 8</CallCount>
    <CallDuration>sample string 15</CallDuration>
    <Date>sample string 4</Date>
    <FirstLogin>sample string 7</FirstLogin>
    <IdleDuration>sample string 12</IdleDuration>
    <LastLogout>sample string 10</LastLogout>
    <LocationID>sample string 16</LocationID>
    <LocationName>sample string 17</LocationName>
    <LoggedInDuration>sample string 11</LoggedInDuration>
    <LoginCount>sample string 9</LoginCount>
    <NotReadyDuration>sample string 14</NotReadyDuration>
    <RespCode>sample string 1</RespCode>
    <RespMessage>sample string 3</RespMessage>
    <RespStatus>sample string 2</RespStatus>
    <TotalDuration>sample string 18</TotalDuration>
  </AgentPerformance>
  <AgentPerformance>
    <ActiveDuration>sample string 13</ActiveDuration>
    <AgentID>sample string 5</AgentID>
    <AgentName>sample string 6</AgentName>
    <CallCount>sample string 8</CallCount>
    <CallDuration>sample string 15</CallDuration>
    <Date>sample string 4</Date>
    <FirstLogin>sample string 7</FirstLogin>
    <IdleDuration>sample string 12</IdleDuration>
    <LastLogout>sample string 10</LastLogout>
    <LocationID>sample string 16</LocationID>
    <LocationName>sample string 17</LocationName>
    <LoggedInDuration>sample string 11</LoggedInDuration>
    <LoginCount>sample string 9</LoginCount>
    <NotReadyDuration>sample string 14</NotReadyDuration>
    <RespCode>sample string 1</RespCode>
    <RespMessage>sample string 3</RespMessage>
    <RespStatus>sample string 2</RespStatus>
    <TotalDuration>sample string 18</TotalDuration>
  </AgentPerformance>
</ArrayOfAgentPerformance>