POST api/WFM/GetAgentRouteOfferReport

Request Information

URI Parameters

None.

Body Parameters

Name	Type	Additional information
StartDate	string	None.
EndDate	string	None.
AgentID	string	None.
Location	string	None.
AgentIDList	Collection of string	None.
LocationList	Collection of string	None.
LocationID	string	None.
LocationName	string	None.
UserType	string	None.
lstAgentRouteOffer	Collection of AgentRouteOffer	None.

Request Formats

application/json, text/json

Sample:

{
  "StartDate": "sample string 1",
  "EndDate": "sample string 2",
  "AgentID": "sample string 3",
  "Location": "sample string 4",
  "AgentIDList": [
    "sample string 1",
    "sample string 2"
  ],
  "LocationList": [
    "sample string 1",
    "sample string 2"
  ],
  "LocationID": "sample string 5",
  "LocationName": "sample string 6",
  "UserType": "sample string 7",
  "lstAgentRouteOffer": [
    {
      "RespCode": "sample string 1",
      "RespStatus": "sample string 2",
      "RespMessage": "sample string 3",
      "Date": "sample string 4",
      "RequestId": "sample string 5",
      "AgentId": "sample string 6",
      "AgentName": "sample string 7",
      "CustomerName": "sample string 8",
      "CountryCode": "sample string 9",
      "MobileNo": "sample string 10",
      "SkillName": "sample string 11",
      "QueueInTime": "sample string 12",
      "QueueOutTime": "sample string 13",
      "QueueOutcome": "sample string 14",
      "CallInTime": "sample string 15",
      "CallEndTime": "sample string 16",
      "CallDuration": "sample string 17",
      "CallReceiveAttempt": "sample string 18",
      "Response": "sample string 19",
      "Disposition": "sample string 20",
      "DispositionRemarks": "sample string 21",
      "ServiceRequestCategory": "sample string 22",
      "ServiceRequestSubCategory": "sample string 23",
      "ServiceRequestRemarks": "sample string 24",
      "BranchCode": "sample string 25",
      "BranchName": "sample string 26",
      "BranchSet": "sample string 27",
      "HostName": "sample string 28",
      "Zone": "sample string 29",
      "State": "sample string 30"
    },
    {
      "RespCode": "sample string 1",
      "RespStatus": "sample string 2",
      "RespMessage": "sample string 3",
      "Date": "sample string 4",
      "RequestId": "sample string 5",
      "AgentId": "sample string 6",
      "AgentName": "sample string 7",
      "CustomerName": "sample string 8",
      "CountryCode": "sample string 9",
      "MobileNo": "sample string 10",
      "SkillName": "sample string 11",
      "QueueInTime": "sample string 12",
      "QueueOutTime": "sample string 13",
      "QueueOutcome": "sample string 14",
      "CallInTime": "sample string 15",
      "CallEndTime": "sample string 16",
      "CallDuration": "sample string 17",
      "CallReceiveAttempt": "sample string 18",
      "Response": "sample string 19",
      "Disposition": "sample string 20",
      "DispositionRemarks": "sample string 21",
      "ServiceRequestCategory": "sample string 22",
      "ServiceRequestSubCategory": "sample string 23",
      "ServiceRequestRemarks": "sample string 24",
      "BranchCode": "sample string 25",
      "BranchName": "sample string 26",
      "BranchSet": "sample string 27",
      "HostName": "sample string 28",
      "Zone": "sample string 29",
      "State": "sample string 30"
    }
  ]
}

application/xml, text/xml

Sample:

<clsAgentRouteOffer xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/WFM_WebAPI.Models">
  <AgentID>sample string 3</AgentID>
  <AgentIDList xmlns:d2p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
    <d2p1:string>sample string 1</d2p1:string>
    <d2p1:string>sample string 2</d2p1:string>
  </AgentIDList>
  <EndDate>sample string 2</EndDate>
  <Location>sample string 4</Location>
  <LocationID>sample string 5</LocationID>
  <LocationList xmlns:d2p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
    <d2p1:string>sample string 1</d2p1:string>
    <d2p1:string>sample string 2</d2p1:string>
  </LocationList>
  <LocationName>sample string 6</LocationName>
  <StartDate>sample string 1</StartDate>
  <UserType>sample string 7</UserType>
  <lstAgentRouteOffer>
    <AgentRouteOffer>
      <AgentId>sample string 6</AgentId>
      <AgentName>sample string 7</AgentName>
      <BranchCode>sample string 25</BranchCode>
      <BranchName>sample string 26</BranchName>
      <BranchSet>sample string 27</BranchSet>
      <CallDuration>sample string 17</CallDuration>
      <CallEndTime>sample string 16</CallEndTime>
      <CallInTime>sample string 15</CallInTime>
      <CallReceiveAttempt>sample string 18</CallReceiveAttempt>
      <CountryCode>sample string 9</CountryCode>
      <CustomerName>sample string 8</CustomerName>
      <Date>sample string 4</Date>
      <Disposition>sample string 20</Disposition>
      <DispositionRemarks>sample string 21</DispositionRemarks>
      <HostName>sample string 28</HostName>
      <MobileNo>sample string 10</MobileNo>
      <QueueInTime>sample string 12</QueueInTime>
      <QueueOutTime>sample string 13</QueueOutTime>
      <QueueOutcome>sample string 14</QueueOutcome>
      <RequestId>sample string 5</RequestId>
      <RespCode>sample string 1</RespCode>
      <RespMessage>sample string 3</RespMessage>
      <RespStatus>sample string 2</RespStatus>
      <Response>sample string 19</Response>
      <ServiceRequestCategory>sample string 22</ServiceRequestCategory>
      <ServiceRequestRemarks>sample string 24</ServiceRequestRemarks>
      <ServiceRequestSubCategory>sample string 23</ServiceRequestSubCategory>
      <SkillName>sample string 11</SkillName>
      <State>sample string 30</State>
      <Zone>sample string 29</Zone>
    </AgentRouteOffer>
    <AgentRouteOffer>
      <AgentId>sample string 6</AgentId>
      <AgentName>sample string 7</AgentName>
      <BranchCode>sample string 25</BranchCode>
      <BranchName>sample string 26</BranchName>
      <BranchSet>sample string 27</BranchSet>
      <CallDuration>sample string 17</CallDuration>
      <CallEndTime>sample string 16</CallEndTime>
      <CallInTime>sample string 15</CallInTime>
      <CallReceiveAttempt>sample string 18</CallReceiveAttempt>
      <CountryCode>sample string 9</CountryCode>
      <CustomerName>sample string 8</CustomerName>
      <Date>sample string 4</Date>
      <Disposition>sample string 20</Disposition>
      <DispositionRemarks>sample string 21</DispositionRemarks>
      <HostName>sample string 28</HostName>
      <MobileNo>sample string 10</MobileNo>
      <QueueInTime>sample string 12</QueueInTime>
      <QueueOutTime>sample string 13</QueueOutTime>
      <QueueOutcome>sample string 14</QueueOutcome>
      <RequestId>sample string 5</RequestId>
      <RespCode>sample string 1</RespCode>
      <RespMessage>sample string 3</RespMessage>
      <RespStatus>sample string 2</RespStatus>
      <Response>sample string 19</Response>
      <ServiceRequestCategory>sample string 22</ServiceRequestCategory>
      <ServiceRequestRemarks>sample string 24</ServiceRequestRemarks>
      <ServiceRequestSubCategory>sample string 23</ServiceRequestSubCategory>
      <SkillName>sample string 11</SkillName>
      <State>sample string 30</State>
      <Zone>sample string 29</Zone>
    </AgentRouteOffer>
  </lstAgentRouteOffer>
</clsAgentRouteOffer>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

Collection of AgentRouteOffer

Name	Type	Additional information
RespCode	string	None.
RespStatus	string	None.
RespMessage	string	None.
Date	string	None.
RequestId	string	None.
AgentId	string	None.
AgentName	string	None.
CustomerName	string	None.
CountryCode	string	None.
MobileNo	string	None.
SkillName	string	None.
QueueInTime	string	None.
QueueOutTime	string	None.
QueueOutcome	string	None.
CallInTime	string	None.
CallEndTime	string	None.
CallDuration	string	None.
CallReceiveAttempt	string	None.
Response	string	None.
Disposition	string	None.
DispositionRemarks	string	None.
ServiceRequestCategory	string	None.
ServiceRequestSubCategory	string	None.
ServiceRequestRemarks	string	None.
BranchCode	string	None.
BranchName	string	None.
BranchSet	string	None.
HostName	string	None.
Zone	string	None.
State	string	None.

Response Formats

application/json, text/json

Sample:

[
  {
    "RespCode": "sample string 1",
    "RespStatus": "sample string 2",
    "RespMessage": "sample string 3",
    "Date": "sample string 4",
    "RequestId": "sample string 5",
    "AgentId": "sample string 6",
    "AgentName": "sample string 7",
    "CustomerName": "sample string 8",
    "CountryCode": "sample string 9",
    "MobileNo": "sample string 10",
    "SkillName": "sample string 11",
    "QueueInTime": "sample string 12",
    "QueueOutTime": "sample string 13",
    "QueueOutcome": "sample string 14",
    "CallInTime": "sample string 15",
    "CallEndTime": "sample string 16",
    "CallDuration": "sample string 17",
    "CallReceiveAttempt": "sample string 18",
    "Response": "sample string 19",
    "Disposition": "sample string 20",
    "DispositionRemarks": "sample string 21",
    "ServiceRequestCategory": "sample string 22",
    "ServiceRequestSubCategory": "sample string 23",
    "ServiceRequestRemarks": "sample string 24",
    "BranchCode": "sample string 25",
    "BranchName": "sample string 26",
    "BranchSet": "sample string 27",
    "HostName": "sample string 28",
    "Zone": "sample string 29",
    "State": "sample string 30"
  },
  {
    "RespCode": "sample string 1",
    "RespStatus": "sample string 2",
    "RespMessage": "sample string 3",
    "Date": "sample string 4",
    "RequestId": "sample string 5",
    "AgentId": "sample string 6",
    "AgentName": "sample string 7",
    "CustomerName": "sample string 8",
    "CountryCode": "sample string 9",
    "MobileNo": "sample string 10",
    "SkillName": "sample string 11",
    "QueueInTime": "sample string 12",
    "QueueOutTime": "sample string 13",
    "QueueOutcome": "sample string 14",
    "CallInTime": "sample string 15",
    "CallEndTime": "sample string 16",
    "CallDuration": "sample string 17",
    "CallReceiveAttempt": "sample string 18",
    "Response": "sample string 19",
    "Disposition": "sample string 20",
    "DispositionRemarks": "sample string 21",
    "ServiceRequestCategory": "sample string 22",
    "ServiceRequestSubCategory": "sample string 23",
    "ServiceRequestRemarks": "sample string 24",
    "BranchCode": "sample string 25",
    "BranchName": "sample string 26",
    "BranchSet": "sample string 27",
    "HostName": "sample string 28",
    "Zone": "sample string 29",
    "State": "sample string 30"
  }
]

application/xml, text/xml

Sample:

<ArrayOfAgentRouteOffer xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/WFM_WebAPI.Models">
  <AgentRouteOffer>
    <AgentId>sample string 6</AgentId>
    <AgentName>sample string 7</AgentName>
    <BranchCode>sample string 25</BranchCode>
    <BranchName>sample string 26</BranchName>
    <BranchSet>sample string 27</BranchSet>
    <CallDuration>sample string 17</CallDuration>
    <CallEndTime>sample string 16</CallEndTime>
    <CallInTime>sample string 15</CallInTime>
    <CallReceiveAttempt>sample string 18</CallReceiveAttempt>
    <CountryCode>sample string 9</CountryCode>
    <CustomerName>sample string 8</CustomerName>
    <Date>sample string 4</Date>
    <Disposition>sample string 20</Disposition>
    <DispositionRemarks>sample string 21</DispositionRemarks>
    <HostName>sample string 28</HostName>
    <MobileNo>sample string 10</MobileNo>
    <QueueInTime>sample string 12</QueueInTime>
    <QueueOutTime>sample string 13</QueueOutTime>
    <QueueOutcome>sample string 14</QueueOutcome>
    <RequestId>sample string 5</RequestId>
    <RespCode>sample string 1</RespCode>
    <RespMessage>sample string 3</RespMessage>
    <RespStatus>sample string 2</RespStatus>
    <Response>sample string 19</Response>
    <ServiceRequestCategory>sample string 22</ServiceRequestCategory>
    <ServiceRequestRemarks>sample string 24</ServiceRequestRemarks>
    <ServiceRequestSubCategory>sample string 23</ServiceRequestSubCategory>
    <SkillName>sample string 11</SkillName>
    <State>sample string 30</State>
    <Zone>sample string 29</Zone>
  </AgentRouteOffer>
  <AgentRouteOffer>
    <AgentId>sample string 6</AgentId>
    <AgentName>sample string 7</AgentName>
    <BranchCode>sample string 25</BranchCode>
    <BranchName>sample string 26</BranchName>
    <BranchSet>sample string 27</BranchSet>
    <CallDuration>sample string 17</CallDuration>
    <CallEndTime>sample string 16</CallEndTime>
    <CallInTime>sample string 15</CallInTime>
    <CallReceiveAttempt>sample string 18</CallReceiveAttempt>
    <CountryCode>sample string 9</CountryCode>
    <CustomerName>sample string 8</CustomerName>
    <Date>sample string 4</Date>
    <Disposition>sample string 20</Disposition>
    <DispositionRemarks>sample string 21</DispositionRemarks>
    <HostName>sample string 28</HostName>
    <MobileNo>sample string 10</MobileNo>
    <QueueInTime>sample string 12</QueueInTime>
    <QueueOutTime>sample string 13</QueueOutTime>
    <QueueOutcome>sample string 14</QueueOutcome>
    <RequestId>sample string 5</RequestId>
    <RespCode>sample string 1</RespCode>
    <RespMessage>sample string 3</RespMessage>
    <RespStatus>sample string 2</RespStatus>
    <Response>sample string 19</Response>
    <ServiceRequestCategory>sample string 22</ServiceRequestCategory>
    <ServiceRequestRemarks>sample string 24</ServiceRequestRemarks>
    <ServiceRequestSubCategory>sample string 23</ServiceRequestSubCategory>
    <SkillName>sample string 11</SkillName>
    <State>sample string 30</State>
    <Zone>sample string 29</Zone>
  </AgentRouteOffer>
</ArrayOfAgentRouteOffer>