POST api/WFM/CustomerFeedbackReport

Request Information

URI Parameters

None.

Body Parameters

Name	Type	Additional information
StartDate	string	None.
EndDate	string	None.
AgentIDList	Collection of string	None.
UserType	string	None.
AgentID	string	None.
lstCustomerFeedback	Collection of CustomerFeedback	None.
lstCustomerFeedbackNew	Collection of CustomerFeedbackNew	None.

Request Formats

application/json, text/json

Sample:

{
  "StartDate": "sample string 1",
  "EndDate": "sample string 2",
  "AgentIDList": [
    "sample string 1",
    "sample string 2"
  ],
  "UserType": "sample string 3",
  "AgentID": "sample string 4",
  "lstCustomerFeedback": [
    {
      "RespCode": "sample string 1",
      "RespStatus": "sample string 2",
      "RespMessage": "sample string 3",
      "InsertDate": "sample string 4",
      "InteractionStarted": "sample string 5",
      "InteractionEnded": "sample string 6",
      "RequestID": "sample string 7",
      "FirstName": "sample string 8",
      "LastName": "sample string 9",
      "MobileNo": "sample string 10",
      "EmailID": "sample string 11",
      "SkillName": "sample string 12",
      "AgentID": "sample string 13",
      "Rating": "sample string 14",
      "Quality": "sample string 15",
      "CostEffectiveness": "sample string 16",
      "Reliability": "sample string 17",
      "Prepurchasesupport": "sample string 18",
      "Postpurchasesupport": "sample string 19",
      "Subjectmatterexpertiseofsupportexecutive": "sample string 20",
      "ServiceRequestCategory": "sample string 21",
      "ServiceRequestSubCategory": "sample string 22",
      "ServiceRequestRemarks": "sample string 23",
      "DispositionCode": "sample string 24",
      "Disposition": "sample string 25",
      "DispositionRemarks": "sample string 26",
      "BranchCode": "sample string 27",
      "BranchName": "sample string 28",
      "BranchSet": "sample string 29",
      "HostName": "sample string 30",
      "Zone": "sample string 31",
      "State": "sample string 32",
      "RoomID": "sample string 33"
    },
    {
      "RespCode": "sample string 1",
      "RespStatus": "sample string 2",
      "RespMessage": "sample string 3",
      "InsertDate": "sample string 4",
      "InteractionStarted": "sample string 5",
      "InteractionEnded": "sample string 6",
      "RequestID": "sample string 7",
      "FirstName": "sample string 8",
      "LastName": "sample string 9",
      "MobileNo": "sample string 10",
      "EmailID": "sample string 11",
      "SkillName": "sample string 12",
      "AgentID": "sample string 13",
      "Rating": "sample string 14",
      "Quality": "sample string 15",
      "CostEffectiveness": "sample string 16",
      "Reliability": "sample string 17",
      "Prepurchasesupport": "sample string 18",
      "Postpurchasesupport": "sample string 19",
      "Subjectmatterexpertiseofsupportexecutive": "sample string 20",
      "ServiceRequestCategory": "sample string 21",
      "ServiceRequestSubCategory": "sample string 22",
      "ServiceRequestRemarks": "sample string 23",
      "DispositionCode": "sample string 24",
      "Disposition": "sample string 25",
      "DispositionRemarks": "sample string 26",
      "BranchCode": "sample string 27",
      "BranchName": "sample string 28",
      "BranchSet": "sample string 29",
      "HostName": "sample string 30",
      "Zone": "sample string 31",
      "State": "sample string 32",
      "RoomID": "sample string 33"
    }
  ],
  "lstCustomerFeedbackNew": [
    {
      "RespCode": "sample string 1",
      "RespStatus": "sample string 2",
      "RespMessage": "sample string 3",
      "InsertDate": "sample string 4",
      "InteractionStarted": "sample string 5",
      "InteractionEnded": "sample string 6",
      "RequestID": "sample string 7",
      "FirstName": "sample string 8",
      "LastName": "sample string 9",
      "PolicyNo": "sample string 10",
      "MobileNo": "sample string 11",
      "EmailID": "sample string 12",
      "SkillName": "sample string 13",
      "AgentID": "sample string 14",
      "NewRating": "sample string 15",
      "FeedbackRemark": "sample string 16",
      "Interest_on_Product_and_Offer": "sample string 17",
      "Reference_Name": "sample string 18",
      "Reference_Contact": "sample string 19",
      "ServiceRequestCategory": "sample string 20",
      "ServiceRequestSubCategory": "sample string 21",
      "ServiceRequestRemarks": "sample string 22",
      "DispositionCode": "sample string 23",
      "Disposition": "sample string 24",
      "DispositionRemarks": "sample string 25",
      "BranchCode": "sample string 26",
      "BranchName": "sample string 27",
      "BranchSet": "sample string 28",
      "HostName": "sample string 29",
      "Zone": "sample string 30",
      "State": "sample string 31",
      "RoomID": "sample string 32"
    },
    {
      "RespCode": "sample string 1",
      "RespStatus": "sample string 2",
      "RespMessage": "sample string 3",
      "InsertDate": "sample string 4",
      "InteractionStarted": "sample string 5",
      "InteractionEnded": "sample string 6",
      "RequestID": "sample string 7",
      "FirstName": "sample string 8",
      "LastName": "sample string 9",
      "PolicyNo": "sample string 10",
      "MobileNo": "sample string 11",
      "EmailID": "sample string 12",
      "SkillName": "sample string 13",
      "AgentID": "sample string 14",
      "NewRating": "sample string 15",
      "FeedbackRemark": "sample string 16",
      "Interest_on_Product_and_Offer": "sample string 17",
      "Reference_Name": "sample string 18",
      "Reference_Contact": "sample string 19",
      "ServiceRequestCategory": "sample string 20",
      "ServiceRequestSubCategory": "sample string 21",
      "ServiceRequestRemarks": "sample string 22",
      "DispositionCode": "sample string 23",
      "Disposition": "sample string 24",
      "DispositionRemarks": "sample string 25",
      "BranchCode": "sample string 26",
      "BranchName": "sample string 27",
      "BranchSet": "sample string 28",
      "HostName": "sample string 29",
      "Zone": "sample string 30",
      "State": "sample string 31",
      "RoomID": "sample string 32"
    }
  ]
}

application/xml, text/xml

Sample:

<clsCustomerFeedback xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/WorkFlowManagement.Models">
  <AgentID>sample string 4</AgentID>
  <AgentIDList xmlns:d2p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
    <d2p1:string>sample string 1</d2p1:string>
    <d2p1:string>sample string 2</d2p1:string>
  </AgentIDList>
  <EndDate>sample string 2</EndDate>
  <StartDate>sample string 1</StartDate>
  <UserType>sample string 3</UserType>
  <lstCustomerFeedback>
    <CustomerFeedback>
      <AgentID>sample string 13</AgentID>
      <BranchCode>sample string 27</BranchCode>
      <BranchName>sample string 28</BranchName>
      <BranchSet>sample string 29</BranchSet>
      <CostEffectiveness>sample string 16</CostEffectiveness>
      <Disposition>sample string 25</Disposition>
      <DispositionCode>sample string 24</DispositionCode>
      <DispositionRemarks>sample string 26</DispositionRemarks>
      <EmailID>sample string 11</EmailID>
      <FirstName>sample string 8</FirstName>
      <HostName>sample string 30</HostName>
      <InsertDate>sample string 4</InsertDate>
      <InteractionEnded>sample string 6</InteractionEnded>
      <InteractionStarted>sample string 5</InteractionStarted>
      <LastName>sample string 9</LastName>
      <MobileNo>sample string 10</MobileNo>
      <Postpurchasesupport>sample string 19</Postpurchasesupport>
      <Prepurchasesupport>sample string 18</Prepurchasesupport>
      <Quality>sample string 15</Quality>
      <Rating>sample string 14</Rating>
      <Reliability>sample string 17</Reliability>
      <RequestID>sample string 7</RequestID>
      <RespCode>sample string 1</RespCode>
      <RespMessage>sample string 3</RespMessage>
      <RespStatus>sample string 2</RespStatus>
      <RoomID>sample string 33</RoomID>
      <ServiceRequestCategory>sample string 21</ServiceRequestCategory>
      <ServiceRequestRemarks>sample string 23</ServiceRequestRemarks>
      <ServiceRequestSubCategory>sample string 22</ServiceRequestSubCategory>
      <SkillName>sample string 12</SkillName>
      <State>sample string 32</State>
      <Subjectmatterexpertiseofsupportexecutive>sample string 20</Subjectmatterexpertiseofsupportexecutive>
      <Zone>sample string 31</Zone>
    </CustomerFeedback>
    <CustomerFeedback>
      <AgentID>sample string 13</AgentID>
      <BranchCode>sample string 27</BranchCode>
      <BranchName>sample string 28</BranchName>
      <BranchSet>sample string 29</BranchSet>
      <CostEffectiveness>sample string 16</CostEffectiveness>
      <Disposition>sample string 25</Disposition>
      <DispositionCode>sample string 24</DispositionCode>
      <DispositionRemarks>sample string 26</DispositionRemarks>
      <EmailID>sample string 11</EmailID>
      <FirstName>sample string 8</FirstName>
      <HostName>sample string 30</HostName>
      <InsertDate>sample string 4</InsertDate>
      <InteractionEnded>sample string 6</InteractionEnded>
      <InteractionStarted>sample string 5</InteractionStarted>
      <LastName>sample string 9</LastName>
      <MobileNo>sample string 10</MobileNo>
      <Postpurchasesupport>sample string 19</Postpurchasesupport>
      <Prepurchasesupport>sample string 18</Prepurchasesupport>
      <Quality>sample string 15</Quality>
      <Rating>sample string 14</Rating>
      <Reliability>sample string 17</Reliability>
      <RequestID>sample string 7</RequestID>
      <RespCode>sample string 1</RespCode>
      <RespMessage>sample string 3</RespMessage>
      <RespStatus>sample string 2</RespStatus>
      <RoomID>sample string 33</RoomID>
      <ServiceRequestCategory>sample string 21</ServiceRequestCategory>
      <ServiceRequestRemarks>sample string 23</ServiceRequestRemarks>
      <ServiceRequestSubCategory>sample string 22</ServiceRequestSubCategory>
      <SkillName>sample string 12</SkillName>
      <State>sample string 32</State>
      <Subjectmatterexpertiseofsupportexecutive>sample string 20</Subjectmatterexpertiseofsupportexecutive>
      <Zone>sample string 31</Zone>
    </CustomerFeedback>
  </lstCustomerFeedback>
  <lstCustomerFeedbackNew>
    <CustomerFeedbackNew>
      <AgentID>sample string 14</AgentID>
      <BranchCode>sample string 26</BranchCode>
      <BranchName>sample string 27</BranchName>
      <BranchSet>sample string 28</BranchSet>
      <Disposition>sample string 24</Disposition>
      <DispositionCode>sample string 23</DispositionCode>
      <DispositionRemarks>sample string 25</DispositionRemarks>
      <EmailID>sample string 12</EmailID>
      <FeedbackRemark>sample string 16</FeedbackRemark>
      <FirstName>sample string 8</FirstName>
      <HostName>sample string 29</HostName>
      <InsertDate>sample string 4</InsertDate>
      <InteractionEnded>sample string 6</InteractionEnded>
      <InteractionStarted>sample string 5</InteractionStarted>
      <Interest_on_Product_and_Offer>sample string 17</Interest_on_Product_and_Offer>
      <LastName>sample string 9</LastName>
      <MobileNo>sample string 11</MobileNo>
      <NewRating>sample string 15</NewRating>
      <PolicyNo>sample string 10</PolicyNo>
      <Reference_Contact>sample string 19</Reference_Contact>
      <Reference_Name>sample string 18</Reference_Name>
      <RequestID>sample string 7</RequestID>
      <RespCode>sample string 1</RespCode>
      <RespMessage>sample string 3</RespMessage>
      <RespStatus>sample string 2</RespStatus>
      <RoomID>sample string 32</RoomID>
      <ServiceRequestCategory>sample string 20</ServiceRequestCategory>
      <ServiceRequestRemarks>sample string 22</ServiceRequestRemarks>
      <ServiceRequestSubCategory>sample string 21</ServiceRequestSubCategory>
      <SkillName>sample string 13</SkillName>
      <State>sample string 31</State>
      <Zone>sample string 30</Zone>
    </CustomerFeedbackNew>
    <CustomerFeedbackNew>
      <AgentID>sample string 14</AgentID>
      <BranchCode>sample string 26</BranchCode>
      <BranchName>sample string 27</BranchName>
      <BranchSet>sample string 28</BranchSet>
      <Disposition>sample string 24</Disposition>
      <DispositionCode>sample string 23</DispositionCode>
      <DispositionRemarks>sample string 25</DispositionRemarks>
      <EmailID>sample string 12</EmailID>
      <FeedbackRemark>sample string 16</FeedbackRemark>
      <FirstName>sample string 8</FirstName>
      <HostName>sample string 29</HostName>
      <InsertDate>sample string 4</InsertDate>
      <InteractionEnded>sample string 6</InteractionEnded>
      <InteractionStarted>sample string 5</InteractionStarted>
      <Interest_on_Product_and_Offer>sample string 17</Interest_on_Product_and_Offer>
      <LastName>sample string 9</LastName>
      <MobileNo>sample string 11</MobileNo>
      <NewRating>sample string 15</NewRating>
      <PolicyNo>sample string 10</PolicyNo>
      <Reference_Contact>sample string 19</Reference_Contact>
      <Reference_Name>sample string 18</Reference_Name>
      <RequestID>sample string 7</RequestID>
      <RespCode>sample string 1</RespCode>
      <RespMessage>sample string 3</RespMessage>
      <RespStatus>sample string 2</RespStatus>
      <RoomID>sample string 32</RoomID>
      <ServiceRequestCategory>sample string 20</ServiceRequestCategory>
      <ServiceRequestRemarks>sample string 22</ServiceRequestRemarks>
      <ServiceRequestSubCategory>sample string 21</ServiceRequestSubCategory>
      <SkillName>sample string 13</SkillName>
      <State>sample string 31</State>
      <Zone>sample string 30</Zone>
    </CustomerFeedbackNew>
  </lstCustomerFeedbackNew>
</clsCustomerFeedback>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

Collection of CustomerFeedback

Name	Type	Additional information
RespCode	string	None.
RespStatus	string	None.
RespMessage	string	None.
InsertDate	string	None.
InteractionStarted	string	None.
InteractionEnded	string	None.
RequestID	string	None.
FirstName	string	None.
LastName	string	None.
MobileNo	string	None.
EmailID	string	None.
SkillName	string	None.
AgentID	string	None.
Rating	string	None.
Quality	string	None.
CostEffectiveness	string	None.
Reliability	string	None.
Prepurchasesupport	string	None.
Postpurchasesupport	string	None.
Subjectmatterexpertiseofsupportexecutive	string	None.
ServiceRequestCategory	string	None.
ServiceRequestSubCategory	string	None.
ServiceRequestRemarks	string	None.
DispositionCode	string	None.
Disposition	string	None.
DispositionRemarks	string	None.
BranchCode	string	None.
BranchName	string	None.
BranchSet	string	None.
HostName	string	None.
Zone	string	None.
State	string	None.
RoomID	string	None.

Response Formats

application/json, text/json

Sample:

[
  {
    "RespCode": "sample string 1",
    "RespStatus": "sample string 2",
    "RespMessage": "sample string 3",
    "InsertDate": "sample string 4",
    "InteractionStarted": "sample string 5",
    "InteractionEnded": "sample string 6",
    "RequestID": "sample string 7",
    "FirstName": "sample string 8",
    "LastName": "sample string 9",
    "MobileNo": "sample string 10",
    "EmailID": "sample string 11",
    "SkillName": "sample string 12",
    "AgentID": "sample string 13",
    "Rating": "sample string 14",
    "Quality": "sample string 15",
    "CostEffectiveness": "sample string 16",
    "Reliability": "sample string 17",
    "Prepurchasesupport": "sample string 18",
    "Postpurchasesupport": "sample string 19",
    "Subjectmatterexpertiseofsupportexecutive": "sample string 20",
    "ServiceRequestCategory": "sample string 21",
    "ServiceRequestSubCategory": "sample string 22",
    "ServiceRequestRemarks": "sample string 23",
    "DispositionCode": "sample string 24",
    "Disposition": "sample string 25",
    "DispositionRemarks": "sample string 26",
    "BranchCode": "sample string 27",
    "BranchName": "sample string 28",
    "BranchSet": "sample string 29",
    "HostName": "sample string 30",
    "Zone": "sample string 31",
    "State": "sample string 32",
    "RoomID": "sample string 33"
  },
  {
    "RespCode": "sample string 1",
    "RespStatus": "sample string 2",
    "RespMessage": "sample string 3",
    "InsertDate": "sample string 4",
    "InteractionStarted": "sample string 5",
    "InteractionEnded": "sample string 6",
    "RequestID": "sample string 7",
    "FirstName": "sample string 8",
    "LastName": "sample string 9",
    "MobileNo": "sample string 10",
    "EmailID": "sample string 11",
    "SkillName": "sample string 12",
    "AgentID": "sample string 13",
    "Rating": "sample string 14",
    "Quality": "sample string 15",
    "CostEffectiveness": "sample string 16",
    "Reliability": "sample string 17",
    "Prepurchasesupport": "sample string 18",
    "Postpurchasesupport": "sample string 19",
    "Subjectmatterexpertiseofsupportexecutive": "sample string 20",
    "ServiceRequestCategory": "sample string 21",
    "ServiceRequestSubCategory": "sample string 22",
    "ServiceRequestRemarks": "sample string 23",
    "DispositionCode": "sample string 24",
    "Disposition": "sample string 25",
    "DispositionRemarks": "sample string 26",
    "BranchCode": "sample string 27",
    "BranchName": "sample string 28",
    "BranchSet": "sample string 29",
    "HostName": "sample string 30",
    "Zone": "sample string 31",
    "State": "sample string 32",
    "RoomID": "sample string 33"
  }
]

application/xml, text/xml

Sample:

<ArrayOfCustomerFeedback xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/WorkFlowManagement.Models">
  <CustomerFeedback>
    <AgentID>sample string 13</AgentID>
    <BranchCode>sample string 27</BranchCode>
    <BranchName>sample string 28</BranchName>
    <BranchSet>sample string 29</BranchSet>
    <CostEffectiveness>sample string 16</CostEffectiveness>
    <Disposition>sample string 25</Disposition>
    <DispositionCode>sample string 24</DispositionCode>
    <DispositionRemarks>sample string 26</DispositionRemarks>
    <EmailID>sample string 11</EmailID>
    <FirstName>sample string 8</FirstName>
    <HostName>sample string 30</HostName>
    <InsertDate>sample string 4</InsertDate>
    <InteractionEnded>sample string 6</InteractionEnded>
    <InteractionStarted>sample string 5</InteractionStarted>
    <LastName>sample string 9</LastName>
    <MobileNo>sample string 10</MobileNo>
    <Postpurchasesupport>sample string 19</Postpurchasesupport>
    <Prepurchasesupport>sample string 18</Prepurchasesupport>
    <Quality>sample string 15</Quality>
    <Rating>sample string 14</Rating>
    <Reliability>sample string 17</Reliability>
    <RequestID>sample string 7</RequestID>
    <RespCode>sample string 1</RespCode>
    <RespMessage>sample string 3</RespMessage>
    <RespStatus>sample string 2</RespStatus>
    <RoomID>sample string 33</RoomID>
    <ServiceRequestCategory>sample string 21</ServiceRequestCategory>
    <ServiceRequestRemarks>sample string 23</ServiceRequestRemarks>
    <ServiceRequestSubCategory>sample string 22</ServiceRequestSubCategory>
    <SkillName>sample string 12</SkillName>
    <State>sample string 32</State>
    <Subjectmatterexpertiseofsupportexecutive>sample string 20</Subjectmatterexpertiseofsupportexecutive>
    <Zone>sample string 31</Zone>
  </CustomerFeedback>
  <CustomerFeedback>
    <AgentID>sample string 13</AgentID>
    <BranchCode>sample string 27</BranchCode>
    <BranchName>sample string 28</BranchName>
    <BranchSet>sample string 29</BranchSet>
    <CostEffectiveness>sample string 16</CostEffectiveness>
    <Disposition>sample string 25</Disposition>
    <DispositionCode>sample string 24</DispositionCode>
    <DispositionRemarks>sample string 26</DispositionRemarks>
    <EmailID>sample string 11</EmailID>
    <FirstName>sample string 8</FirstName>
    <HostName>sample string 30</HostName>
    <InsertDate>sample string 4</InsertDate>
    <InteractionEnded>sample string 6</InteractionEnded>
    <InteractionStarted>sample string 5</InteractionStarted>
    <LastName>sample string 9</LastName>
    <MobileNo>sample string 10</MobileNo>
    <Postpurchasesupport>sample string 19</Postpurchasesupport>
    <Prepurchasesupport>sample string 18</Prepurchasesupport>
    <Quality>sample string 15</Quality>
    <Rating>sample string 14</Rating>
    <Reliability>sample string 17</Reliability>
    <RequestID>sample string 7</RequestID>
    <RespCode>sample string 1</RespCode>
    <RespMessage>sample string 3</RespMessage>
    <RespStatus>sample string 2</RespStatus>
    <RoomID>sample string 33</RoomID>
    <ServiceRequestCategory>sample string 21</ServiceRequestCategory>
    <ServiceRequestRemarks>sample string 23</ServiceRequestRemarks>
    <ServiceRequestSubCategory>sample string 22</ServiceRequestSubCategory>
    <SkillName>sample string 12</SkillName>
    <State>sample string 32</State>
    <Subjectmatterexpertiseofsupportexecutive>sample string 20</Subjectmatterexpertiseofsupportexecutive>
    <Zone>sample string 31</Zone>
  </CustomerFeedback>
</ArrayOfCustomerFeedback>