NameDescriptionTypeAdditional information
RespCode

string

None.

RespStatus

string

None.

RespMessage

string

None.

Date

string

None.

RequestId

string

None.

AgentId

string

None.

AgentName

string

None.

CustomerName

string

None.

CountryCode

string

None.

MobileNo

string

None.

SkillName

string

None.

QueueInTime

string

None.

QueueOutTime

string

None.

QueueOutcome

string

None.

CallInTime

string

None.

CallEndTime

string

None.

CallDuration

string

None.

CallReceiveAttempt

string

None.

Response

string

None.

Disposition

string

None.

DispositionRemarks

string

None.

ServiceRequestCategory

string

None.

ServiceRequestSubCategory

string

None.

ServiceRequestRemarks

string

None.

BranchCode

string

None.

BranchName

string

None.

BranchSet

string

None.

HostName

string

None.

Zone

string

None.

State

string

None.