| Name | Description | Type | Additional information |
|---|---|---|---|
| RespCode | string |
None. |
|
| RespStatus | string |
None. |
|
| RespMessage | string |
None. |
|
| Date | string |
None. |
|
| LocationID | string |
None. |
|
| Location | string |
None. |
|
| Campaign | string |
None. |
|
| RequestId | string |
None. |
|
| CustomerName | string |
None. |
|
| SkillName | string |
None. |
|
| QueueOutcome | string |
None. |
|
| AgentID | string |
None. |
|
| AgentName | string |
None. |
|
| ServiceRequestCategory | string |
None. |
|
| ServiceRequestSubCategory | string |
None. |
|
| ServiceRequestRemarks | string |
None. |
|
| Disposition | string |
None. |
|
| DispositionRemarks | string |
None. |
|
| BranchCode | string |
None. |
|
| BranchName | string |
None. |
|
| BranchSet | string |
None. |
|
| HostName | string |
None. |
|
| Zone | string |
None. |
|
| State | string |
None. |
|
| CustomerLatency | string |
None. |
|
| CustomerJitter | string |
None. |
|
| CustomerDownloadspeed | string |
None. |
|
| CustomerUploadspeed | string |
None. |
|
| AgentLatency | string |
None. |
|
| AgentJitter | string |
None. |
|
| AgentDownloadspeed | string |
None. |
|
| AgentUploadspeed | string |
None. |